Any questions? Feel free to ask!
Dietary supplements, personal care products and online purchases often raise some questions. For this reason, service is a priority for us in addition to quality products!
Do you have questions or need help? Then please feel free to contact us! We're glad to help.
For the most direct help with placing an order, it is best to consult the Online Chat. This way we can think along with you, answer questions directly and find the product that meets your demands.
Questions about invoices or problems with your order? Then iit would be best to contact us by e-mail or phone. You can also use the contact form on the right side of this page. Then we will solve it quickly!
We are a company with young employees. For this reason we also have some modern options. For example, in addition to the online chat for questions about CBD, you can also visit the RAWCBD Whatsapp. This is especially helpful for when you run into a question outside regular working hours. Feel free to app. It's that easy!
A complaint about our products or service?
If you have a complaint about our products or our service, you can contact us via the contact form. You will not receive an acknowledgment of receipt when placing your complaint, but we will respond substantively within 14 days.
Are you not satisfied with the handling of your complaint? Then you can submit your complaint to the Disputes Committee Thuiswinkel, PO Box 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint to the Disputes Committee via the European ODR Platform (http://ec.europa.eu/consumers/odr/).
+31 (0) 6 155 55 840
+31 (0) 6 155 55 840
Consult the chat. (Bottom right)
To assist you as good as possible:
Questions about your order or invoicing? In order to provide you with the best possible service, we ask you to state your order number and invoice number.
Are you asking an offline question on the chat? Unfortunately we not present 24/7 on the online chat. Of course, we do not want to leave a question unanswered. Are you placing an offline question? Please don't forget to mention your e-mail. Then we will come back to this as soon as possible!